When a storm hits, your office turns into a war zone. You’re juggling panicked...

https://sergioxljg203.cavandoragh.org/when-the-sky-falls-managing-the-customer-experience-during-peak-storm-repair-cycles

When a storm hits, your office turns into a war zone. You’re juggling panicked calls while trying to keep crews moving. But surviving the surge is about more than just speed