Voice AI can slip up by mishearing or misinterpreting info, leading to wrong...

https://www.pure-bookmark.win/voice-ai-can-slip-up-with-wrong-answers-when-it-misunderstands-or-mixes-up

Voice AI can slip up by mishearing or misinterpreting info, leading to wrong answers. Catching errors before they reach customers is key. One practical step: use readback for order IDs to confirm accuracy