Voice AI can mishear or misinterpret info, leading to wrong answers. A...

https://wiki-legion.win/index.php/How_Do_I_Decide_What_the_Source_of_Truth_Is_for_Each_Claim_Type%3F

Voice AI can mishear or misinterpret info, leading to wrong answers. A practical way to catch errors early is using readback—for example, repeating order IDs aloud so customers confirm them