Using plain English and consistent UX writing makes websites feel easier and...

https://felixssuperperspective.brightsora.com/posts/what-makes-a-good-help-center-article-a-guide-to-effective-support-content-writing

Using plain English and consistent UX writing makes websites feel easier and friendlier. When buttons, menus, and error messages all speak the same clear language, people don’t get confused or stuck