Start with your employer’s phone policy and use only approved systems for...

https://list-wiki.win/index.php/What_should_I_do_if_my_phone_shows_patient_names_in_notification_previews%3F

Start with your employer’s phone policy and use only approved systems for patient information. Hide lock-screen previews, set clear on-call notification rules, and check which account you’re using before sharing. Keep personal chats off work channels.