After testing AI customer service platforms across regulated industries, I’ve...

https://wiki-velo.win/index.php/How_Do_You_Test_if_an_AI_Agent_Can_Actually_Execute_Refunds_End_to_End%3F

After testing AI customer service platforms across regulated industries, I’ve noticed a big shift by 2026. Today’s tools don’t try to solve every issue but focus on assisting reps to close tickets faster